Multiple ways to stay connected.
Online in the comfort of your home or in-person at a branch – no matter how you prefer to communicate or stay connected, we’re here to answer. Or if you just want to follow along and know what’s happening with your credit union, you can follow us on social media.
Contact Us
Please complete the form below and one of our associates will follow up with you.
Any information you provide in this form or directly with our team will remain confidential.
Contact Form
Contact Information
Member Service & General Inquiries
Local: 330-364-8874
Toll Free: 877-763-2162
PAL (Personal Access Line)
330-649-3303
Lost or Stolen ATM Card
Normal Business Hours: 330-364-8874
Lost or Stolen MasterCard® Debit Card
M-F: 9am-5pm: 330-364-8874
After Hours: 1-833-337-6075
Lost or Stolen Visa® Credit Card
Visa® 1-800-558-3424
Why call when you can text?
We know that text messaging is a preferred method of communication for many. With our new texting service, members can chat with us wherever and whenever with their mobile devices.
Simply send a text message to the same number you would call, 330-364-8874, and go about your day. A member service representative will get back to you during credit union business hours.
After hours?
Even after hours, we have you covered. Text any of the following keywords to 330-364-8874 for 24/7 follow-up:
- ATM – Find a surcharge-free ATM near you.
- Bill Pay – Get started with paying bills online.
- Checking – Compare checking account options.
- Credit Cards – Learn more, apply now, or pay towards the balance at our one-stop credit card center.
- GAP – Accidents happen. Things break. Get details on auto and loan protection.
- Holiday – View our holiday hours.
- Home Loan – Learn more about our mortgage options.
- Hours – Get details on our branch hours.
- Installment – Learn more about auto, personal, and installment loan options.
- LMCUR – Get started with the Love My Credit Union Rewards program.
- Locations – Need to visit us? Check out our locations and hours!
- Mobile – Get started with our mobile services.
- Rates – Find out our latest deposit and loan rates.
- Resources – Access free financial resources
- Routing – Setting up a new deposit or payment? Our routing number is 241280650, but we can text it to you too!
- Savings – Learn more about our savings accounts.
- Shared Branching – Find a Shared Branching location near you.
Join our texting list!
Opt-in to texting!
Stay informed about what’s happening at DoverPhila and how it affects you, from planned office closures and holiday schedules to special offers and breaking news. Choose to receive updates by scanning the QR code below using your phone’s camera and text DPFCU (pre-filled) back as your reply to opt-in or text DPFCU to 877-857-3728.
Message and data rates may apply. Text STOP to opt-out.
DoverPhila will never share your text information with any third parties or partnering organizations. You can opt out of this service at any time.
Youth Share Accounts – DP’s Kids Club
For Kids Ages 12 & Under
Parents, do you want to help your children learn to manage money? Then bring your children, ages 12 and under, to any DoverPhila branch and open their very own share account through DP’s Kids Club.
By joining the club, children learn to manage money early and reap the special rewards this account offers.
Join Today
Simply bring your child, their social security card, birth certificate, and a deposit of $5 (or more) to any of our five convenient locations and activate their account. It’s that easy!
If your child already has a DoverPhila share account, you can open a DP’s Kids Club account for your child. No additional deposit is required. (Note: If you currently have a custodial account, you will need to open a separate account for the DP’s Kids Club.)
DP's Kids Club Benefits
Here are just some of the benefits that come with DP’s Kids Club membership:
- Fun Gifts– Kids receive a postcard in the mail each quarter with an incentive to save their money.
- Membership Card – The official club membership card – kids love them!
- Exclusive Savings – Certificate Accounts with low $250 minimum balance*.
- Games & Contests – Quarterly contest with cash prizes.
- Quarterly Newsletter – Credit union news and money facts tailored specifically to kids.
- Special Events – Youth Week, always the last full week in April, celebrates our youngest members with a bonus on deposits and fun giveaways.
- Financial Tools for Kids – Education is the key to success. Club activities and tools are designed to help kids learn money management.
- Access to Banzai – An award-winning, online financial literacy program that allows members to discover real-world finances through “learning by doing.”
- And More!
Early education is crucial to adopting lifelong money management skills. Working together we can help children learn to successfully manage their money. By joining the kids club, kids are given the opportunity to learn the value of saving money while also having fun.
When your child reaches the age of 13, their financial education really kicks into gear. Their membership will automatically be converted to a DP Savers Club membership.
*Only available to DP’s Kids Club and DP Savers Club accounts.
Not-For-Profit
Discover how DoverPhila's not-for-profit accounts empower your organization's mission.
As a not-for-profit credit union, we appreciate the unique governing structure of not-for-profits, their need to keep expenses in check, and their desires to show results for programming. For that reason, our not-for-profit account offers all of the great features and benefits of our business checking account, but without the monthly service charges (waived for qualified 501c3, not-for-profit organizations).
Why choose DoverPhila for your not-for-profit?
- Member-Centric Focus: We prioritize our members over profits, ensuring your organization benefits from lower or no fees and personalized member service.
- Community Commitment: We are dedicated to supporting the communities we serve, including not-for-profit organizations that make a positive impact.
- Secure and Trustworthy: Your funds are federally insured by the NCUA, providing peace of mind and security for your organization’s finances.
Account Features:
- No minimum balance.
- No monthly service charges.
- Free overdraft protection from your savings account.
- Unlimited transactions check writing*.
- Digital check images through online banking.
- Receive a debit card with access to ATMs.
- Access to online banking, mobile banking, eStatements, paper statements, and PAL.
*While your first order of checks needs to be made through a DoverPhila branch location, you can reorder checks quickly and easily online.
Contact Us
Please complete the form below and one of our associates will follow up with you.
Any information you provide in this form or directly with our team will remain confidential.
Contact Form
Contact Information
Member Service & General Inquiries
Local: 330-364-8874
Toll Free: 877-763-2162
PAL (Personal Access Line)
330-649-3303
Lost or Stolen ATM Card
Normal Business Hours: 330-364-8874
Lost or Stolen MasterCard® Debit Card
M-F: 9am-5pm: 330-364-8874
After Hours: 1-833-337-6075
Lost or Stolen Visa® Credit Card
Visa® 1-800-558-3424
Why call when you can text?
We know that text messaging is a preferred method of communication for many. With our new texting service, members can chat with us wherever and whenever with their mobile devices.
Simply send a text message to the same number you would call, 330-364-8874, and go about your day. A member service representative will get back to you during credit union business hours.
After hours?
Even after hours, we have you covered. Text any of the following keywords to 330-364-8874 for 24/7 follow-up:
- ATM – Find a surcharge-free ATM near you.
- Bill Pay – Get started with paying bills online.
- Checking – Compare checking account options.
- Credit Cards – Learn more, apply now, or pay towards the balance at our one-stop credit card center.
- GAP – Accidents happen. Things break. Get details on auto and loan protection.
- Holiday – View our holiday hours.
- Home Loan – Learn more about our mortgage options.
- Hours – Get details on our branch hours.
- Installment – Learn more about auto, personal, and installment loan options.
- LMCUR – Get started with the Love My Credit Union Rewards program.
- Locations – Need to visit us? Check out our locations and hours!
- Mobile – Get started with our mobile services.
- Rates – Find out our latest deposit and loan rates.
- Resources – Access free financial resources
- Routing – Setting up a new deposit or payment? Our routing number is 241280650, but we can text it to you too!
- Savings – Learn more about our savings accounts.
- Shared Branching – Find a Shared Branching location near you.
Join our texting list!
Opt-in to texting!
Stay informed about what’s happening at DoverPhila and how it affects you, from planned office closures and holiday schedules to special offers and breaking news. Choose to receive updates by scanning the QR code below using your phone’s camera and text DPFCU (pre-filled) back as your reply to opt-in or text DPFCU to 877-857-3728.
Message and data rates may apply. Text STOP to opt-out.
DoverPhila will never share your text information with any third parties or partnering organizations. You can opt out of this service at any time.
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